Summer Update effective June 1st, 2021

Please read the following updates for Cre8tivStudios that will take effect immediately.

New Hours of Operation

Cre8tivStudios will only be open the following times during the summer:

  • Tuesdays: 9AM – 7PM
  • Thursday 9AM – 7PM
  • Friday 8AM – 5PM
  • Saturday: APPOINTMENT ONLY

Communication

  • All phone calls will now need to be scheduled through our booking link. located HERE or at the bottom of this page
  • For project communication, we will require current clients any future clients to sign up for a free account HERE and they will be added to our instant messaging system. We will no longer be utilizing TEXT MESSAGES for project updates as we will be changing our company phone number.

Workload

  • We will be reducing the number of retainer clients as well as the number of per project clients to improve project turn times. All new clients will have to fill out an application  (Link Here) to be considered as retainer clients.
  • All future retainers will require a minimum three-month contract with a minimum purchase requirement of $500, and a 50% upfront deposit paid before any work is started.

Project Deliverables

  • All new items for retainers must be submitted by 11 AM (MST) to be placed in the working queue. Any requests received after that time will start the following BUSINESS DAY.
  • All turn times for work will be a minimum of 3 business days after all information and project goals are received.
  • A Rush fee will be $50 and will need to be paid upfront.
  • In the event that Cre8tivStudios does not meet the quoted turn time, you will be CREDITED 50% of your invoice toward future design services.
  • Each project will only be afforded 2 changes. Any additional edits will incur an hourly charge of $50/hr.

Invoicing and Deposits

  • All invoices require a 50% deposit before any work is started.
  • All print invoices are Paid in Full up front. 
  • All remote video services invoices for remote shooting require a $50 non-refundable deposit.
  • Retainer invoice payments are due on the 1st and the 15th of the month 
  • Any payments not received within three days after the due date will result in a $50 late fee for that month with no refund given for any missed deadlines.
  • Consistent Late payments will forfeit project priority in the work queue and be placed on hold until your account is paid current.

I have read these updates and fully understand all updates for Cre8tivStudios.


Book a Phone Consultation

www.cre8tivstudios.com  |  Ofc:  623.476.4707 |  Txt: 623.226.7017 | E: accounts@cre8tivstudios.com